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TNK8-8-3
Villa - Tankah, Q. ROO - TankahDescription
20 Guests
8 bedrooms
9 bathrooms
900 m2
3° floor
This beachfront villa in Tankah Bay, Tulum, has 8 bedrooms spread across 8,600 square feet. There are 6 double suites in the main villa and 2 four-person apartments in the villa’s charming guest house. Located on a completely private Caribbean beachfront, this state-of-the-art villa provides a 5-star resort feeling all to yourself.
Its interior decor is elegant and sophisticated, with a wellness core inspired by Tulum’s Mayan heritage. The bedrooms feature plush Hypnos mattresses, top-of-the-line Dyson and GHD styling products, as well as luxurious furnishings and interior design that exudes modern Tulum style.
Whether you’re looking for a place to relax or a space to entertain guests, this beachfront villa has everything you need to enjoy the ultimate in luxury living.
We present our exclusive 8,600-square-foot villa. Fully equipped with celebrity private chefs and a butler, it is the ultimate luxury vacation villa.
With a private beach, a large pool, six spacious suites, and two apartments for four guests each, this is the perfect property for your family or a group of friends.
OUR SUITES
The Paradise Suite: Our panoramic honeymoon suite is secluded on the villa’s rooftop. The cozy size of this suite doesn’t detract from its wow factor. The Paradise Suite, a favorite of our founder, boasts panoramic windows, meaning you’ll wake up to picturesque views of the Caribbean paradise every day of your stay.
The Cenote Suite: Our master suite has hosted many notable guests, including Michelle Obama. Our largest suite, with a full-sized terrace overlooking the sea and pool, the Cenote Suite is the perfect place to wake up in paradise.
The Riviera Suite: Our secondary master suite is paired with The Palm Suite, featuring the largest closet space in the house, making it ideal if you tend to overpack. With a full-sized terrace overlooking the sea and pool, it’s perfect for enjoying your morning coffee or a glass of wine at the end of the day. The Riviera Suite is a guest favorite.
The Palm Suite: Our main ground-floor suite is paired with The Riviera Suite and features the largest closet space in the house, perfect for over-packers. With a private pool and a patio overlooking the bar area, enjoy your morning açai bowl or an afternoon nap in this guest-favorite suite.
The Mezcal Suite: Centrally located on the property, The Mezcal Suite has unmatched pool and ocean views, with a generous terrace for relaxing in your piece of paradise. Its large canopy bed is the perfect place to unwind after exploring all that the Riviera Maya has to offer.
The Oasis Suite: A charming room for sleeping with the sounds of the jungle, The Oasis Suite has a delightful Juliet balcony overlooking the lush villa grounds and its oasis of palms and exotic flowers.
THE CASITAS (apartments for four guests)
The Bay Suite: A large, modern, and spacious apartment for four guests located on the ground floor, The Bay Suite includes a luxurious king-sized bed and a comfortable queen sofa bed with a kitchenette and private patio (complete with a hammock swing chair). The Bay Suite is perfect for someone looking to enjoy the villa’s amenities with the privacy of their own apartment.
The Playa Suite: An open, contemporary apartment for four guests on the first floor, The Playa Suite includes a luxurious king-sized bed and a queen sofa bed with a kitchenette and private terrace (complete with a hammock swing chair). The Playa Suite is perfect for those who want to enjoy the villa’s amenities and privacy during some much-needed downtime.
We look forward to hosting you in our private paradise.
The villa is fully staffed with a world-class team of housekeepers, its own VIP concierge and guest happiness team, as well as renowned in-house chefs.
This villa aims to provide a five-star resort feeling from a private vacation home: for this reason, it is not available for self-catering as it is equipped with a professional kitchen.
A local grocery supplement charge applies for all meals, and the host will discuss this with you after booking.
World-class food will be created bespoke to your party’s dietary, taste, and schedule requirements. From fresh acai and smoothie bowls to traditional American breakfasts, truffle pasta, fresh sushi, and modern Mexican cuisine, we pride ourselves on offering a vacation for your taste buds, whatever your request.
The standard rate is for up to 8 people, after which a charge of 200 USD per additional person applies. Maximum capacity 20 people.
Its interior decor is elegant and sophisticated, with a wellness core inspired by Tulum’s Mayan heritage. Bedrooms feature plush Hypnos mattresses, top-of-the-line Dyson and GHD styling products as well as luxurious furnishings and interior design that exudes modern Tulum style.
Whether you’re looking for a place to relax or a space to entertain guests, this beachfront villa has everything you need to enjoy the ultimate in luxury living.
Cenote Del Mar is fully staffed with a world-class team of housekeepers, its own VIP concierge and guest happiness team and esteemed in-house chefs.
Cenote Del Mar aims to provide a five-star resort feeling from a private vacation villa: for this reason the villa is not available for self-catering as it is equipped with a professional kitchen.
A local grocery supplement charge applies for all meals, the host will discuss this with you after booking.
World-class food will be created bespoke to your parties dietary, taste and time requirements. From fresh acai and smoothie bowls to traditional American breakfast, truffle pasta, fresh sushi and modern-Mexican cuisine – we pride ourselves on offering a vacation for your tastebuds whatever your request.
Standard rate is up to 8 persons, after that 100 usd per extra person. Maximum capacity 20 persons.
Weddings & Events:
Nightly rate: $5,000 USD, minimum 3 nights stay.
Organising fee:
- Up to 20 pax: $2,500 USD
- 21-40 pax: $4,900 USD
- 41-60 pax: $7,500 USD
- 61- 100 pax: $10,000 USD
Food, staff requirements all charged on top. ( 20%)
All event/wedding set up related, to be charged by Wedding planner with our 20% commission.
Check-in and Check-out Policies
Check-in: 3:00 pm
Check-out: 11:00 am
If You Cancel Your Booking: You, or any member of your group, may cancel your arrangements at any time. Written notification from the lead party member must be received by us before any cancellation will be processed, and the effective date will be the date we receive the notification. As we incur costs when canceling arrangements, you are required to pay applicable cancellation charges up to the maximum shown. Where any cancellation charge amounts to less than the deposit paid, the full amount of the deposit will be retained.
Terms and Conditions
Introduction - When we refer to "You" in these booking terms and conditions, we mean the person responsible for making the accommodation booking, also known as the "lead party member," all persons named in the booking (including anyone added or substituted at a later date), and any of them, as applicable. The lead party member must be over 18 at the time of booking and must occupy the booked accommodation for the rental period. The lead party member is responsible for the administration and correspondence regarding the booking and warrants that they have the authority to make the booking (and any amendments or cancellations) on behalf of all persons named on the booking. By making the booking, the lead party member is regarded as having read, understood, and agreed to the booking conditions on their behalf and on behalf of everyone else on the booking. The lead party member will also be responsible for: (i) the full payment of any deposits and balances. (ii) the payment of any amendment fees or cancellation charges. (iii) confirming the details of all persons named in the booking. (iv) passing on to all persons on the booking any information issued by us, including, without limitation, our booking confirmation invoices and these booking conditions; and (v) the conduct of persons in the booking (see also "Security Deposits" and "Warning Violation Notice / Eviction Notice" sections).
When we refer to "We," "Us," or "Our" in these booking terms and conditions, we mean Next Level Bookings. When we refer to the sale of accommodation as the primary accommodation provider, we mean the accommodation booking where you enter into a contract with us, and we will be liable to you for the provision of that accommodation in accordance with the "Our Liability to You" section of these booking conditions. Accommodation-only bookings will not benefit from rights applicable to package holidays under the Package Travel and Linked Travel Arrangements Regulations 2018.
(1) Your Accommodation Contract - When you make an accommodation booking, you guarantee that you have the authority to accept and do accept these booking terms and conditions on behalf of your group. A contract will exist once the required deposit/balance has been paid and as soon as we issue our Confirmation Invoice. The entire contract between you and us will be evidenced by the confirmation invoice, these booking conditions, and any information we provide regarding your booking. We reserve the right not to accept your booking at any time until we have issued a confirmation invoice, in which case, we will refund any deposit(s) you have paid. It is important to check the confirmation invoice carefully and notify us immediately of any errors or incomplete information. After booking on our website, you will automatically receive a Booking Confirmation detailing everything. The contract is made based on these booking terms and conditions, governed by Law, and both you and we agree to submit to the jurisdiction of the Courts at all times.
(2) Travel Insurance - It is a condition of booking that you purchase comprehensive travel insurance before or as soon as your booking is confirmed. This insurance must, as a minimum, provide full Covid-19 cover, protect you against cancellation charges, repatriation expenses, medical expenses (including pre-existing medical conditions), loss/theft of personal possessions and documents, and personal liability. You will be responsible for any cost, damage, loss, or other expense incurred by us due to your failure to obtain a comprehensive travel insurance policy at the time of booking.
(3) Serviced Accommodation - Your accommodation will be serviced as described on our website and in your booking confirmation. However, the basic services included in the initial costs are: housekeeping and maintenance from 8:00 am to 4:00 pm. Private Celebrity Chefs are included for 12 hours a day, for up to 20 guests, with 3 meals a day and breaks between them. If additional service is needed outside these hours, it will be payable and can be booked in advance by contacting our enquiries team.
(3.1) Disabilities and Medical Conditions - If you or any member of your booking has a specific medical condition, disability, or reduced mobility that may affect the chosen arrangements, you must provide full details at the time of booking and before we issue a booking confirmation so we can advise as to the suitability or otherwise of such arrangements. The lead name on the booking must also promptly update us of any changes after booking but before departure. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we reserve the right to inform you of this.
(3.2) Passport, Visa, Immigration, and Health Requirements - It is your responsibility to check and comply with any travel, passport, visa, entry, health, vaccination, and immigration requirements applicable to your booking. Requirements change regularly, so you must continually check and monitor the requirements up to your return date regarding the countries you are traveling to or through. We do not accept any responsibility or liability if any member of your booking cannot travel due to non-compliance with any travel, passport, visa, vaccination, testing, or immigration requirements or is not in possession of necessary travel documentation (including, but not limited to, vaccination certificates, testing kits, and any other required documentation). Most countries now require passports to be valid for at least six months after your return date. If your passport is in its final year from the date of issue, you should check with the embassy of the country you are visiting.
(4) Groceries and Fees: A standard service fee of 35% applies to the total cost of groceries purchased for guests' stays. This fee covers the cost of shopping services, including petrol and shopper time.
(4.1) Additional Shopping Trips: One initial shopping trip is included in the service fee. Any additional shopping trips beyond the initial one will incur an extra fee of $100 USD per trip, plus applicable charges to cover petrol and shopper time. Guests should be aware of the additional charges associated with repeated shopping trips. To minimize these charges, guests are encouraged to provide detailed preference sheets before their stay. After the first shopping trip, guests will be reminded that any subsequent requests for additional items will incur an extra charge.
(5) The Price You Pay - When you make your booking, you must pay a deposit (by debit card, credit card, or bank transfer), or if the booking date is within 12 weeks before your departure date, the full price of the booked arrangements. Where a deposit is paid at the time of booking, the balance of the price of your arrangements must be paid 12 weeks before your departure date. Balance reminders will be sent to the email address provided by you at the time of booking (please check your junk/spam folders); however, it is your responsibility to pay on time. If the deposit and/or balance is not paid on time, we reserve the right to cancel your booking and retain your deposit as a contribution towards the cancellation charges payable.
(5.1) Security Deposits - A security deposit of $2500 USD will be payable seven days before the start date of your booking. The deposit will be refunded, usually within seven days but no later than twenty-eight days after your departure from the accommodation, less any charges reasonably payable to the accommodation supplier for damages, excessive cleaning, or other costs. Where the value of any damage exceeds $2500 USD, we reserve the right to require payment to the value above $100 USD per incident.
(6) Villa Occupancy and Occupancy Levels - Please note that your holiday booking is valid for the persons listed on your confirmation invoice/documentation. Adding persons after the point of booking will be treated as booking amendments and will incur a $100 USD per person amendment fee. The villa is available for use only by the persons listed on the Confirmation Invoice. Exceeding the contracted number of occupants using the villa for any period without prior written agreement from us will result in an over-occupancy fee of $5000 USD. You will be required to provide us with postal addresses and passport details for all individuals traveling, to comply with overseas local laws and regulations, within seven days of booking. We welcome same-sex couples and events for all occasions.
(6.1) Pets and Smoking - Pets are allowed with prior approval and a fee of $250 USD per animal. Smoking is permitted in all outdoor areas, excluding the beach, as it is a public area.
(7) If You Change Your Booking - If, after our Confirmation Invoice has been issued, you wish to change your arrangements in any way (for example, your chosen accommodation or booking commencement date), we will do our utmost to make these changes, but it may not always be possible. Any change requests must be made in writing by the lead party member, and the effective date will be upon receipt of such notification. We will not accept any instruction to change or cancel bookings from any other member of your party. Please note that accommodation costs may increase the closer to the booking commencement date that changes are made, so you should contact us as soon as possible. Changes to your chosen accommodation or booking dates made less than 12 weeks where we can accommodate will incur an administration charge of $500 USD plus any additional price differences. If we cannot accommodate the changes, we will treat this as a cancellation, and the total cost will be non-refundable. Changes to your chosen accommodation/arrangements made more than 12 weeks before the originally booked commencement date will incur an administration charge of $500, plus any additional price difference. If we cannot change your booking, a 100% refund will apply.
(8) If You Cancel Your Booking - You, or any member of your group, may cancel your arrangements at any time. Written notification from the lead party member must be received by us before any cancellation will be processed, and the effective date will be the date we receive the notification. As we incur costs when canceling arrangements, you are required to pay applicable cancellation charges up to the maximum shown in the table below. Where any cancellation charge amounts to less than the deposit paid, the full amount of the deposit will be retained.
(9) If We Change or Cancel Your Booking - It is unlikely that we will have to make changes to your arrangements, as we plan arrangements many months in advance. Occasionally, we may have to make changes, and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you of them as soon as they become available. We also reserve the right, in some circumstances, to cancel your arrangements. However, we will not cancel your arrangements less than 12 weeks before your departure date, except for force majeure reasons or your failure to pay the final balance. If we cannot provide the booked arrangements, we will offer you an equivalent alternative. If no equivalent alternative is available, you may receive a refund of all monies paid for the changed arrangements, except in force majeure cases, where you will be offered a credit voucher. Force Majeure: Except where expressly stated otherwise in these booking conditions, we will not be liable for any damage, loss, cost, or other expenses incurred by you, nor will we pay compensation if the performance of our contractual obligations to you is prevented or affected by unavoidable and extraordinary events. Unavoidable and extraordinary events are those that neither we nor the suppliers of any service in question could foresee or avoid, even with due care. Such events include, without limitation, war (actual or threatened), civil unrest, conflict, terrorist activity and/or its consequences or the threat of such activity, health risks, infectious disease, epidemics and pandemics, and government measures to combat such outbreaks, riots, actions by any government or other national or local authority, or actions by airport, port, or river authorities, unforeseeable technical problems with transport, airport, port or airspace closure restriction or congestion; flight or other travel restrictions imposed by any government, regulatory authority, or other third party; industrial dispute, sanctions, lock closure, natural or nuclear disaster, fire, flood, adverse weather conditions, volcanic eruption, chemical or biological disaster, consequences of Brexit, and all similar events outside our or the concerned supplier’s control.
(10) If You Have a Complaint During the Holiday - If any issues arise during your stay, please liaise directly with our property manager, who will be able to assist you.
(10.1) What Happens to Complaints After the Holiday - If you have a complaint after your holiday, please contact us directly, and we can further assist you.
(11) Our Liability to You - We accept responsibility for ensuring that the accommodation arrangements you book with us are supplied as described on this website. If any part of your accommodation arrangements is not provided as promised, we will pay you appropriate compensation if this has affected the enjoyment of the arrangements. We accept responsibility for death, injury, or illness caused by the negligent acts and/or omissions of our employees or agents, our suppliers, and subcontractors, while acting within the scope of or in the course of their employment in providing your accommodation arrangements. In such circumstances, we will pay you damages as awarded under the Law. You should maintain the same level of diligence and care as you would at home regarding your personal safety. Services and/or activities contracted by you directly with local (or other) suppliers are outside our liability to you, and we will not be liable if you are found to have put yourself at risk, been negligent, under the influence of alcohol or any other substances, or otherwise behaved inappropriately or recklessly. Some services within or near your accommodation may not be provided directly by the accommodation owner/supplier and, as such, neither we nor the accommodation owner/supplier will be liable for the provision of such services (e.g., water sports, sunbeds, vendors, beach massages, etc.). We will have no liability for the criminal acts of local suppliers, our subcontractors, their employees, subcontractors, or agents. In all circumstances where we have a liability to you, this will be limited to twice the villa-only arrangements price (excluding cases of personal injury/death, damage caused intentionally or with negligence, or where we are not entitled to limit any liability by law).
COLLECTION OF PERSONAL DATA
Next Level Bookings is required to collect and process, on its behalf, the User's personal data (i) that has been provided by the User through a collection form on the Website, (ii) subsequently in the context of its various exchanges with Next Level Bookings, and (iii) through mere use of the Website, provided that the User has given valid consent. Next Level Bookings will not process any personal data other than those described in this privacy policy (hereinafter the "Privacy Policy") without the User's express consent.
LEGAL BASIS FOR PROCESSING
In accordance with applicable personal data protection legislation, the processing of personal data implemented by Next Level Bookings is based on one of the following legal bases:
The performance of Next Level Bookings' contractual relationships with Users
To use the Website and benefit from the services it offers, Users must accept the general terms and conditions. These documents formalize a contractual relationship between each of the Users and Next Level Bookings. The personal data collected and processed by Next Level Bookings in this context are necessary for the performance of these contracts, as specified in Article 4: "Processing Purposes" below.
User Consent
When Users browse the Website, Next Level Bookings may read and/or write trackers on their device (e.g., computer, mobile device). Before installing cookies on the User's device, Next Level Bookings collects the User's consent through a "cookie banner."
(13) Warning Violation Notice / Eviction Notice - We are delighted that most of our customers respect the villas in which they stay, the neighbors who surround them, and the local laws of the country they are vacationing in. As such, you are expected to behave in an orderly and acceptable manner and not disrupt the enjoyment of other guests. If, in our reasonable opinion or that of any other person in authority, your behavior or that of any member of your group is causing or is likely to cause distress, danger, or annoyance to any third party (including being threatening or abusive, upsetting, annoying, or disturbing any other traveler, our staff, the supplier’s staff or agents, or putting any of them in danger) or damage to property, we reserve the right to consider your booking to have been canceled by you with immediate effect. In this event, our liability to you will cease, and you and the people on your booking will be required to leave your accommodation or service immediately. We will have no further obligations to you and/or the people on your booking and will not be liable for any damage, loss, refunds, expenses, or other costs incurred by you as a result, including, but not limited to, any return travel arrangements, the costs of cleaning, repairing, or replacing property lost, damaged, or destroyed by you and compensating any staff or agents affected by your actions. If you cause damage to the accommodation you are staying in, you must fully reimburse the accommodation owner or supplier concerned for the cost of the damage before the end of your stay (if the cost has been established by then) or as soon as it has been established (if later). You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation owner, supplier, or any third party as a result. We cannot be held responsible for the actions or behavior of other guests or individuals who have no connection with your booking or with us.
(14) Violation and Eviction Notice Procedure - If we or the relevant local supplier receives a complaint regarding the conduct of you or any member of your party, this will be investigated in the first instance. If, in our or the supplier’s considered opinion, the complaint has a foundation, the following will occur:
Where appropriate, a Violation Warning Notice detailing the complaint, date, and time will be issued, requesting the cessation of the conduct complained of and confirming that eviction may result should it not happen.
If we or the relevant supplier are forced to attend the property a second time or the complaint/behavior is serious enough to warrant immediate eviction, an Eviction Notice will be issued, which will have the effect of terminating the contract. Where eviction and the termination of the contract occurs, neither we nor the supplier will have any responsibility/liability for any costs incurred by you and/or any member of your party as a result.
Its interior decor is elegant and sophisticated, with a wellness core inspired by Tulum’s Mayan heritage. The bedrooms feature plush Hypnos mattresses, top-of-the-line Dyson and GHD styling products, as well as luxurious furnishings and interior design that exudes modern Tulum style.
Whether you’re looking for a place to relax or a space to entertain guests, this beachfront villa has everything you need to enjoy the ultimate in luxury living.
We present our exclusive 8,600-square-foot villa. Fully equipped with celebrity private chefs and a butler, it is the ultimate luxury vacation villa.
With a private beach, a large pool, six spacious suites, and two apartments for four guests each, this is the perfect property for your family or a group of friends.
OUR SUITES
The Paradise Suite: Our panoramic honeymoon suite is secluded on the villa’s rooftop. The cozy size of this suite doesn’t detract from its wow factor. The Paradise Suite, a favorite of our founder, boasts panoramic windows, meaning you’ll wake up to picturesque views of the Caribbean paradise every day of your stay.
The Cenote Suite: Our master suite has hosted many notable guests, including Michelle Obama. Our largest suite, with a full-sized terrace overlooking the sea and pool, the Cenote Suite is the perfect place to wake up in paradise.
The Riviera Suite: Our secondary master suite is paired with The Palm Suite, featuring the largest closet space in the house, making it ideal if you tend to overpack. With a full-sized terrace overlooking the sea and pool, it’s perfect for enjoying your morning coffee or a glass of wine at the end of the day. The Riviera Suite is a guest favorite.
The Palm Suite: Our main ground-floor suite is paired with The Riviera Suite and features the largest closet space in the house, perfect for over-packers. With a private pool and a patio overlooking the bar area, enjoy your morning açai bowl or an afternoon nap in this guest-favorite suite.
The Mezcal Suite: Centrally located on the property, The Mezcal Suite has unmatched pool and ocean views, with a generous terrace for relaxing in your piece of paradise. Its large canopy bed is the perfect place to unwind after exploring all that the Riviera Maya has to offer.
The Oasis Suite: A charming room for sleeping with the sounds of the jungle, The Oasis Suite has a delightful Juliet balcony overlooking the lush villa grounds and its oasis of palms and exotic flowers.
THE CASITAS (apartments for four guests)
The Bay Suite: A large, modern, and spacious apartment for four guests located on the ground floor, The Bay Suite includes a luxurious king-sized bed and a comfortable queen sofa bed with a kitchenette and private patio (complete with a hammock swing chair). The Bay Suite is perfect for someone looking to enjoy the villa’s amenities with the privacy of their own apartment.
The Playa Suite: An open, contemporary apartment for four guests on the first floor, The Playa Suite includes a luxurious king-sized bed and a queen sofa bed with a kitchenette and private terrace (complete with a hammock swing chair). The Playa Suite is perfect for those who want to enjoy the villa’s amenities and privacy during some much-needed downtime.
We look forward to hosting you in our private paradise.
The villa is fully staffed with a world-class team of housekeepers, its own VIP concierge and guest happiness team, as well as renowned in-house chefs.
This villa aims to provide a five-star resort feeling from a private vacation home: for this reason, it is not available for self-catering as it is equipped with a professional kitchen.
A local grocery supplement charge applies for all meals, and the host will discuss this with you after booking.
World-class food will be created bespoke to your party’s dietary, taste, and schedule requirements. From fresh acai and smoothie bowls to traditional American breakfasts, truffle pasta, fresh sushi, and modern Mexican cuisine, we pride ourselves on offering a vacation for your taste buds, whatever your request.
The standard rate is for up to 8 people, after which a charge of 200 USD per additional person applies. Maximum capacity 20 people.
Its interior decor is elegant and sophisticated, with a wellness core inspired by Tulum’s Mayan heritage. Bedrooms feature plush Hypnos mattresses, top-of-the-line Dyson and GHD styling products as well as luxurious furnishings and interior design that exudes modern Tulum style.
Whether you’re looking for a place to relax or a space to entertain guests, this beachfront villa has everything you need to enjoy the ultimate in luxury living.
Cenote Del Mar is fully staffed with a world-class team of housekeepers, its own VIP concierge and guest happiness team and esteemed in-house chefs.
Cenote Del Mar aims to provide a five-star resort feeling from a private vacation villa: for this reason the villa is not available for self-catering as it is equipped with a professional kitchen.
A local grocery supplement charge applies for all meals, the host will discuss this with you after booking.
World-class food will be created bespoke to your parties dietary, taste and time requirements. From fresh acai and smoothie bowls to traditional American breakfast, truffle pasta, fresh sushi and modern-Mexican cuisine – we pride ourselves on offering a vacation for your tastebuds whatever your request.
Standard rate is up to 8 persons, after that 100 usd per extra person. Maximum capacity 20 persons.
Weddings & Events:
Nightly rate: $5,000 USD, minimum 3 nights stay.
Organising fee:
- Up to 20 pax: $2,500 USD
- 21-40 pax: $4,900 USD
- 41-60 pax: $7,500 USD
- 61- 100 pax: $10,000 USD
Food, staff requirements all charged on top. ( 20%)
All event/wedding set up related, to be charged by Wedding planner with our 20% commission.
Check-in and Check-out Policies
Check-in: 3:00 pm
Check-out: 11:00 am
If You Cancel Your Booking: You, or any member of your group, may cancel your arrangements at any time. Written notification from the lead party member must be received by us before any cancellation will be processed, and the effective date will be the date we receive the notification. As we incur costs when canceling arrangements, you are required to pay applicable cancellation charges up to the maximum shown. Where any cancellation charge amounts to less than the deposit paid, the full amount of the deposit will be retained.
Terms and Conditions
Introduction - When we refer to "You" in these booking terms and conditions, we mean the person responsible for making the accommodation booking, also known as the "lead party member," all persons named in the booking (including anyone added or substituted at a later date), and any of them, as applicable. The lead party member must be over 18 at the time of booking and must occupy the booked accommodation for the rental period. The lead party member is responsible for the administration and correspondence regarding the booking and warrants that they have the authority to make the booking (and any amendments or cancellations) on behalf of all persons named on the booking. By making the booking, the lead party member is regarded as having read, understood, and agreed to the booking conditions on their behalf and on behalf of everyone else on the booking. The lead party member will also be responsible for: (i) the full payment of any deposits and balances. (ii) the payment of any amendment fees or cancellation charges. (iii) confirming the details of all persons named in the booking. (iv) passing on to all persons on the booking any information issued by us, including, without limitation, our booking confirmation invoices and these booking conditions; and (v) the conduct of persons in the booking (see also "Security Deposits" and "Warning Violation Notice / Eviction Notice" sections).
When we refer to "We," "Us," or "Our" in these booking terms and conditions, we mean Next Level Bookings. When we refer to the sale of accommodation as the primary accommodation provider, we mean the accommodation booking where you enter into a contract with us, and we will be liable to you for the provision of that accommodation in accordance with the "Our Liability to You" section of these booking conditions. Accommodation-only bookings will not benefit from rights applicable to package holidays under the Package Travel and Linked Travel Arrangements Regulations 2018.
(1) Your Accommodation Contract - When you make an accommodation booking, you guarantee that you have the authority to accept and do accept these booking terms and conditions on behalf of your group. A contract will exist once the required deposit/balance has been paid and as soon as we issue our Confirmation Invoice. The entire contract between you and us will be evidenced by the confirmation invoice, these booking conditions, and any information we provide regarding your booking. We reserve the right not to accept your booking at any time until we have issued a confirmation invoice, in which case, we will refund any deposit(s) you have paid. It is important to check the confirmation invoice carefully and notify us immediately of any errors or incomplete information. After booking on our website, you will automatically receive a Booking Confirmation detailing everything. The contract is made based on these booking terms and conditions, governed by Law, and both you and we agree to submit to the jurisdiction of the Courts at all times.
(2) Travel Insurance - It is a condition of booking that you purchase comprehensive travel insurance before or as soon as your booking is confirmed. This insurance must, as a minimum, provide full Covid-19 cover, protect you against cancellation charges, repatriation expenses, medical expenses (including pre-existing medical conditions), loss/theft of personal possessions and documents, and personal liability. You will be responsible for any cost, damage, loss, or other expense incurred by us due to your failure to obtain a comprehensive travel insurance policy at the time of booking.
(3) Serviced Accommodation - Your accommodation will be serviced as described on our website and in your booking confirmation. However, the basic services included in the initial costs are: housekeeping and maintenance from 8:00 am to 4:00 pm. Private Celebrity Chefs are included for 12 hours a day, for up to 20 guests, with 3 meals a day and breaks between them. If additional service is needed outside these hours, it will be payable and can be booked in advance by contacting our enquiries team.
(3.1) Disabilities and Medical Conditions - If you or any member of your booking has a specific medical condition, disability, or reduced mobility that may affect the chosen arrangements, you must provide full details at the time of booking and before we issue a booking confirmation so we can advise as to the suitability or otherwise of such arrangements. The lead name on the booking must also promptly update us of any changes after booking but before departure. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we reserve the right to inform you of this.
(3.2) Passport, Visa, Immigration, and Health Requirements - It is your responsibility to check and comply with any travel, passport, visa, entry, health, vaccination, and immigration requirements applicable to your booking. Requirements change regularly, so you must continually check and monitor the requirements up to your return date regarding the countries you are traveling to or through. We do not accept any responsibility or liability if any member of your booking cannot travel due to non-compliance with any travel, passport, visa, vaccination, testing, or immigration requirements or is not in possession of necessary travel documentation (including, but not limited to, vaccination certificates, testing kits, and any other required documentation). Most countries now require passports to be valid for at least six months after your return date. If your passport is in its final year from the date of issue, you should check with the embassy of the country you are visiting.
(4) Groceries and Fees: A standard service fee of 35% applies to the total cost of groceries purchased for guests' stays. This fee covers the cost of shopping services, including petrol and shopper time.
(4.1) Additional Shopping Trips: One initial shopping trip is included in the service fee. Any additional shopping trips beyond the initial one will incur an extra fee of $100 USD per trip, plus applicable charges to cover petrol and shopper time. Guests should be aware of the additional charges associated with repeated shopping trips. To minimize these charges, guests are encouraged to provide detailed preference sheets before their stay. After the first shopping trip, guests will be reminded that any subsequent requests for additional items will incur an extra charge.
(5) The Price You Pay - When you make your booking, you must pay a deposit (by debit card, credit card, or bank transfer), or if the booking date is within 12 weeks before your departure date, the full price of the booked arrangements. Where a deposit is paid at the time of booking, the balance of the price of your arrangements must be paid 12 weeks before your departure date. Balance reminders will be sent to the email address provided by you at the time of booking (please check your junk/spam folders); however, it is your responsibility to pay on time. If the deposit and/or balance is not paid on time, we reserve the right to cancel your booking and retain your deposit as a contribution towards the cancellation charges payable.
(5.1) Security Deposits - A security deposit of $2500 USD will be payable seven days before the start date of your booking. The deposit will be refunded, usually within seven days but no later than twenty-eight days after your departure from the accommodation, less any charges reasonably payable to the accommodation supplier for damages, excessive cleaning, or other costs. Where the value of any damage exceeds $2500 USD, we reserve the right to require payment to the value above $100 USD per incident.
(6) Villa Occupancy and Occupancy Levels - Please note that your holiday booking is valid for the persons listed on your confirmation invoice/documentation. Adding persons after the point of booking will be treated as booking amendments and will incur a $100 USD per person amendment fee. The villa is available for use only by the persons listed on the Confirmation Invoice. Exceeding the contracted number of occupants using the villa for any period without prior written agreement from us will result in an over-occupancy fee of $5000 USD. You will be required to provide us with postal addresses and passport details for all individuals traveling, to comply with overseas local laws and regulations, within seven days of booking. We welcome same-sex couples and events for all occasions.
(6.1) Pets and Smoking - Pets are allowed with prior approval and a fee of $250 USD per animal. Smoking is permitted in all outdoor areas, excluding the beach, as it is a public area.
(7) If You Change Your Booking - If, after our Confirmation Invoice has been issued, you wish to change your arrangements in any way (for example, your chosen accommodation or booking commencement date), we will do our utmost to make these changes, but it may not always be possible. Any change requests must be made in writing by the lead party member, and the effective date will be upon receipt of such notification. We will not accept any instruction to change or cancel bookings from any other member of your party. Please note that accommodation costs may increase the closer to the booking commencement date that changes are made, so you should contact us as soon as possible. Changes to your chosen accommodation or booking dates made less than 12 weeks where we can accommodate will incur an administration charge of $500 USD plus any additional price differences. If we cannot accommodate the changes, we will treat this as a cancellation, and the total cost will be non-refundable. Changes to your chosen accommodation/arrangements made more than 12 weeks before the originally booked commencement date will incur an administration charge of $500, plus any additional price difference. If we cannot change your booking, a 100% refund will apply.
(8) If You Cancel Your Booking - You, or any member of your group, may cancel your arrangements at any time. Written notification from the lead party member must be received by us before any cancellation will be processed, and the effective date will be the date we receive the notification. As we incur costs when canceling arrangements, you are required to pay applicable cancellation charges up to the maximum shown in the table below. Where any cancellation charge amounts to less than the deposit paid, the full amount of the deposit will be retained.
(9) If We Change or Cancel Your Booking - It is unlikely that we will have to make changes to your arrangements, as we plan arrangements many months in advance. Occasionally, we may have to make changes, and we reserve the right to do so at any time. Most of these changes will be minor, and we will advise you of them as soon as they become available. We also reserve the right, in some circumstances, to cancel your arrangements. However, we will not cancel your arrangements less than 12 weeks before your departure date, except for force majeure reasons or your failure to pay the final balance. If we cannot provide the booked arrangements, we will offer you an equivalent alternative. If no equivalent alternative is available, you may receive a refund of all monies paid for the changed arrangements, except in force majeure cases, where you will be offered a credit voucher. Force Majeure: Except where expressly stated otherwise in these booking conditions, we will not be liable for any damage, loss, cost, or other expenses incurred by you, nor will we pay compensation if the performance of our contractual obligations to you is prevented or affected by unavoidable and extraordinary events. Unavoidable and extraordinary events are those that neither we nor the suppliers of any service in question could foresee or avoid, even with due care. Such events include, without limitation, war (actual or threatened), civil unrest, conflict, terrorist activity and/or its consequences or the threat of such activity, health risks, infectious disease, epidemics and pandemics, and government measures to combat such outbreaks, riots, actions by any government or other national or local authority, or actions by airport, port, or river authorities, unforeseeable technical problems with transport, airport, port or airspace closure restriction or congestion; flight or other travel restrictions imposed by any government, regulatory authority, or other third party; industrial dispute, sanctions, lock closure, natural or nuclear disaster, fire, flood, adverse weather conditions, volcanic eruption, chemical or biological disaster, consequences of Brexit, and all similar events outside our or the concerned supplier’s control.
(10) If You Have a Complaint During the Holiday - If any issues arise during your stay, please liaise directly with our property manager, who will be able to assist you.
(10.1) What Happens to Complaints After the Holiday - If you have a complaint after your holiday, please contact us directly, and we can further assist you.
(11) Our Liability to You - We accept responsibility for ensuring that the accommodation arrangements you book with us are supplied as described on this website. If any part of your accommodation arrangements is not provided as promised, we will pay you appropriate compensation if this has affected the enjoyment of the arrangements. We accept responsibility for death, injury, or illness caused by the negligent acts and/or omissions of our employees or agents, our suppliers, and subcontractors, while acting within the scope of or in the course of their employment in providing your accommodation arrangements. In such circumstances, we will pay you damages as awarded under the Law. You should maintain the same level of diligence and care as you would at home regarding your personal safety. Services and/or activities contracted by you directly with local (or other) suppliers are outside our liability to you, and we will not be liable if you are found to have put yourself at risk, been negligent, under the influence of alcohol or any other substances, or otherwise behaved inappropriately or recklessly. Some services within or near your accommodation may not be provided directly by the accommodation owner/supplier and, as such, neither we nor the accommodation owner/supplier will be liable for the provision of such services (e.g., water sports, sunbeds, vendors, beach massages, etc.). We will have no liability for the criminal acts of local suppliers, our subcontractors, their employees, subcontractors, or agents. In all circumstances where we have a liability to you, this will be limited to twice the villa-only arrangements price (excluding cases of personal injury/death, damage caused intentionally or with negligence, or where we are not entitled to limit any liability by law).
COLLECTION OF PERSONAL DATA
Next Level Bookings is required to collect and process, on its behalf, the User's personal data (i) that has been provided by the User through a collection form on the Website, (ii) subsequently in the context of its various exchanges with Next Level Bookings, and (iii) through mere use of the Website, provided that the User has given valid consent. Next Level Bookings will not process any personal data other than those described in this privacy policy (hereinafter the "Privacy Policy") without the User's express consent.
LEGAL BASIS FOR PROCESSING
In accordance with applicable personal data protection legislation, the processing of personal data implemented by Next Level Bookings is based on one of the following legal bases:
The performance of Next Level Bookings' contractual relationships with Users
To use the Website and benefit from the services it offers, Users must accept the general terms and conditions. These documents formalize a contractual relationship between each of the Users and Next Level Bookings. The personal data collected and processed by Next Level Bookings in this context are necessary for the performance of these contracts, as specified in Article 4: "Processing Purposes" below.
User Consent
When Users browse the Website, Next Level Bookings may read and/or write trackers on their device (e.g., computer, mobile device). Before installing cookies on the User's device, Next Level Bookings collects the User's consent through a "cookie banner."
(13) Warning Violation Notice / Eviction Notice - We are delighted that most of our customers respect the villas in which they stay, the neighbors who surround them, and the local laws of the country they are vacationing in. As such, you are expected to behave in an orderly and acceptable manner and not disrupt the enjoyment of other guests. If, in our reasonable opinion or that of any other person in authority, your behavior or that of any member of your group is causing or is likely to cause distress, danger, or annoyance to any third party (including being threatening or abusive, upsetting, annoying, or disturbing any other traveler, our staff, the supplier’s staff or agents, or putting any of them in danger) or damage to property, we reserve the right to consider your booking to have been canceled by you with immediate effect. In this event, our liability to you will cease, and you and the people on your booking will be required to leave your accommodation or service immediately. We will have no further obligations to you and/or the people on your booking and will not be liable for any damage, loss, refunds, expenses, or other costs incurred by you as a result, including, but not limited to, any return travel arrangements, the costs of cleaning, repairing, or replacing property lost, damaged, or destroyed by you and compensating any staff or agents affected by your actions. If you cause damage to the accommodation you are staying in, you must fully reimburse the accommodation owner or supplier concerned for the cost of the damage before the end of your stay (if the cost has been established by then) or as soon as it has been established (if later). You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation owner, supplier, or any third party as a result. We cannot be held responsible for the actions or behavior of other guests or individuals who have no connection with your booking or with us.
(14) Violation and Eviction Notice Procedure - If we or the relevant local supplier receives a complaint regarding the conduct of you or any member of your party, this will be investigated in the first instance. If, in our or the supplier’s considered opinion, the complaint has a foundation, the following will occur:
Where appropriate, a Violation Warning Notice detailing the complaint, date, and time will be issued, requesting the cessation of the conduct complained of and confirming that eviction may result should it not happen.
If we or the relevant supplier are forced to attend the property a second time or the complaint/behavior is serious enough to warrant immediate eviction, an Eviction Notice will be issued, which will have the effect of terminating the contract. Where eviction and the termination of the contract occurs, neither we nor the supplier will have any responsibility/liability for any costs incurred by you and/or any member of your party as a result.
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Check-in: 15:00
Check-out: 11:00
Features
Check-in: 15:00
Check-out: 11:00
Standard occupancy: 8
Max occupancy: 20
Floor: 3°
Elevator: No
Amenities
Air conditioning
Balcony
Balcony/terrace
Bathroom amenities
Bathtub/shower combination
Beach
Beach view
Coffee/tea maker
Color television
Cups/glassware
Dining highchair
Dishes and silverware
Dryer
Essentials
Fire extinguisher
First aid kit
Full kitchen
Hairdryer
High speed internet connection
High speed wireless
Hot water
Internet access
Iron
King bed
Kitchen
Kitchen supplies
Maid service
Microwave
Outdoor dining area
Outdoor shower
Parking
Plates and bowls
Plates/glassware
Pots and pans
Private bathroom
Private entrance
Private pool
Refrigerator
Safe
Services concierge
Services private chef
Shampoo
Shower
Silverware/utensils
Swimming pool
Toilet
Towels
Tub
Tv
Twin bed
Water closet
Sleeping arrangements
Bedroom 1
1 x king bed
Bedroom 2
1 x king bed
Bedroom 3
1 x king bed
Bedroom 4
1 x king bed
Bedroom 5
1 x king bed
Bedroom 6
1 x king bed
Bedroom 7
1 x king bed
1 x double bed
Bedroom 8
1 x king bed
1 x double bed
Location
Tankah, Q. ROO - Tankah